Mandi Graziano - Top Hospitality and Conference Expert -

Mandi has coined a term she calls “business bedside manner.” To Mandi, the “hospitality” in the hospitality industry shouldn’t just describe the products and services being sold, but the entire culture of how business is conducted. Oftentimes, leaders within the industry won’t hesitate to go above and beyond for the sake of the guest, pushing the boundaries of what it means to be patient and accommodating. The limits of that patience are usually a lot lower when dealing with fellow vendors, coworkers, or industry professionals.
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