Former FBI Agent Explains How to Negotiate | WIRED

Former FBI agent and body language expert Joe Navarro breaks down how to approach high-pressure negotiations using examples from his time with the bureau. Joe goes through the arenal of tactics used by himself and the FBI explaining what to leverage and when to achieve the desired outcome.

Check out Joe’s book “Be Exceptional”
https://www.amazon.com/Be-Exceptional
https://www.jnforensics.com/

Books By Joe Navarro: https://www.jnforensics.com/books
Joe Navarro Body Language Academy: https://jnbodylanguageacademy.com

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20 thoughts on “Former FBI Agent Explains How to Negotiate | WIRED

  1. How about people who never get worn out and are still stubborn? There are people who get energized by talking and can go on for so long without getting exhausted, usually the talkative ones

  2. They take on the investigator’s viewpoint if the story features a 4 ft woman who has injured 6 people who are 9 ft tall. This would not hold up simply because the 4 ft individual harmed the 6 people who are 9 ft. I see that the 9 ft surrounded the 4 ft and the best outcome happened. And should be released

  3. Whos wearing who out at this point lol 😂 hahaha you can’t even make it a fair negotiation. Which means no matter what ℹ Win! 😂 got em #

  4. Not 2011 – 2010. Do your homework! Not recruiting – arresting, they were betrayed, these 10 Russians, but never turned!

  5. “Never interrupt your enemy when they are making a mistake” Napoleon Bonaparte. a strategic approach, suggesting it’s advantageous to allow an opponent’s errors to play out fully rather than intervening.

  6. Anticipate what you will be asked
    Good at assessment, engagement, and transaction phases.

    1. HAVE A SPECIFIC OBJECTIVE
    2. CHOOSE YOUR WORDS
    3. THINK OF THE AUDIENCE
    4. ANTICIPATE
    5. REHEARSE

    Mirror:
    Mirroring behaviour often elicits synchrony, a form of harmony with the person being mirrored, and this can help establish trust or a bond.

    ASSESSMENT PHASE
    – Prior research and information
    – Physical appearance
    – Current disposition
    – Miscellaneous info (cultural norms, unanticipated behaviour, etc.)

    ENGAGEMENT PHASE
    A measured attempt to establish a meaningful line of communication with the opposing party using all information obtained in the assessment phase.

    TRANSACTION PHASE
    The final phase in which both parties attempt to come to an agreement or satisfactory outcome.

    CHRONICITY
    A term employed within the FBI to describe tactical uses of time to an agent’s or group’s advantage when engaging with a suspect or criminal.

    CIRCADIAN RHYTHM
    The physical, mental, and behavioural patterns in organisms which respond to light and dark and operate the sleep-wake cycle every 24 hours.

    “Mental fatigue both hinders cognitive information processing and weakens motivational willpower.” -> Airlines Customer Care Example

    OPERATIONAL ACCORD
    In intelligence parlance, the state in which a degree of accord, conformity, and or affinity is present within a relationship with a subject.

  7. I don’t need to wear no one out they each know they did wrong and where their goons or employees were at any given time – stop the red tape and file lawsuits against all these bad actors within these agencies now it’s all out in the open – greed and idiocy all over their dumb faces forcing people to take action and speak truth to undo all their crimes and lies.

  8. I’ve been interviewed by police many times. It’s always just some obvious dummy who thinks he’s smart. Always.

  9. What about robots! one day it will be AI and all what he just said out of the window outdated, point blank.

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